Policy on personal privacy and cookies
https://eu.peugeot-saveurs.com/en_eu/ is the website of the company PEUGEOT SAVEURS SNC with a capital of 3 554 000 euros, registered with the trade and companies register of Besançon under the number RCS676180169.
PEUGEOT SAVEURS SNC
ZA LA BLANCHOTTE
Telephone: + 33 (0) 3 85 78 36 15
E-mail address: firstname.lastname@example.org
User: Any physical individual who is using the Site https://eu.peugeot-saveurs.com/en_eu/ or any of the services provided on it.
Site: The site concerned is: https://eu.peugeot-saveurs.com/en_eu/ as well as the mobile and desktop sites.
This data is collected if the User:
- creates an account;
- signs up to newsletters or alerts provided by PEUGEOT SAVEURS SNC;
- places an order or makes a request to return an article on the site;
- puts products in his/her shopping cart, via functional cookies (see paragraph “Cookies”), to allow him/her to complete his/her purchase later;
- contacts the PEUGEOT SAVEURS SNC Customer Services Department by any means of communication available to him/her, such as e-mail, telephone, etc.;
- takes part in a promotional game / competition;
- browses on the Site and views items;
- leaves a comment or an opinion on an item;
- shares an opinion with a friend by sending an email from an item card;
- shares an opinion via Facebook, Google +, Twitter, Instagram or Pinterest from an item card;
- fills in a form for entering information, questionnaires on the Website.
The data collected is necessary for the following processing operations:
- Management and paperwork concerning the commercial relationship between PEUGEOT SAVEURS SNC and the customer (in particular operations relating to orders, deliveries and returns, transactions, payments and invoices, claims, etc.).
- Introduction of alert and opinions services, as well as Newsletters.
- Sending of sales literature.
- Customization of the content of the Site, display of targeted advertising in particular on social networks; sharing of information with our business partners; production of statistics for measuring visitor numbers and for market research.
- Introduction of promotional games.
- Prevention of and combatting of fraud during the payment of the order.
- Careers section: recruitment and applications.
The User must fill in all the fields of the account creation form or all the fields of the contact form (questionnaire) on the Site.
All required information is mandatory. The User is required to complete the form in full..
If no reply is provided, it will not be possible to create an account or the information form will not be validated. PEUGEOT SAVEURS SNC will not consider the User’s requests.
The postal address and the telephone number of the customer are necessary for processing and managing orders as well as for the commercial relationship between PEUGEOT SAVEURS SNC and the customer.
PEUGEOT SAVEURS SNC also uses this personal data for sales canvassing purposes.
At any time, the customer has the option of registering his or her opposition in a procedure which is simple and free of charge on the Website in the “My account” section or by writing to the following address: PEUGEOT SAVEURS SNC, Legal Department, ZA LA BLANCHOTTE, 25440 QUINGEY.
The express consent of the User is required prior to any collection of his/her personal data (except for the processing relating to orders management).
The data collected is intended for the use of PEUGEOT SAVEURS SNC. Data may be sent to commercial and advertising partners, credit lenders, customer opinion providers, and the police in the event of court petitions.
The data may also be processed by subcontractors which PEUGEOT SAVEURS SNC uses to customise the contents of the Site, for the shipment of orders, the recovery of debts, the prevention and combatting of fraud, community chat applications.
In accordance with the Personal Data Protection Provisions in force, the User is entitled to limit the data processing; to access, modify, correct and delete his/her data, as well as data portability. The user may expressly refuse to allow his or her personal data to be processed.
To do this, all the User has to do is write to PEUGEOT SAVEURS SNC, Legal Department, ZA LA BLANCHOTTE, 25440 QUINGEY or fill out the “Contact customer services” form online.
The User needs to indicate his or her surname, first name and postal address. His or her request must be signed and accompanied by valid ID bearing his or her signature. The User may specify the address to which the reply needs to be sent.
PEUGEOT SAVEURS SNC has 1 month as of the receipt of the request from the User to respond to it. At the end of this period, the Customer may apply to the CNIL in the event of a negative response or absence of response from PEUGEOT SAVEURS SNC.
Finally, the User is also entitled to refer to the competent administrative authority in case he/she considers that his/her rights have not been respected.
PEUGEOT SAVEURS SNC informs the User that his or her personal data may be sent to service providers located in the United States in order to optimise its advertising campaigns. These service providers comply with the “Privacy Shield” agreement. PEUGEOT SAVEURS SNC may transfer the data relating to the activities which form part of the sales relationship with the customer.
PEUGEOT SAVEURS SNC keeps the data for five years as from one of the following events:
- the last order;
- the last time when the customer account was logged-on to;
- the last call to customers services;
- the last mail sent to customers services;
- the click on a hyperlink of an e-mail sent by PEUGEOT SAVEURS SNC;
- when products were placed in the cart without completing the purchase;
- the positive response to a mail from PEUGEOT SAVEURS SNC asking if the customer would like to continue receiving sales literature at the end of the five-year period.
At the end of this period, the data of the customer or prospect will be deleted or made anonymous.
Nevertheless, the information used for establishing proof of right or a contract, or which must be kept in accordance with a legal obligation, may be archived in accordance with current legal provisions.
PEUGEOT SAVEURS SNC uses all technical resources, in accordance with professional standards, in order to maintain the integrity, security, and confidentiality of the data and, in particular, prevent the data from being disclosed, distorted, damaged, or third parties from having unauthorized access to it.
When an order is placed, no banking data is collected or stored by PEUGEOT SAVEURS SNC. PEUGEOT SAVEURS SNC uses the services from certified PCI – DSS providers to ensure the security of payments.
PEUGEOT SAVEURS SNC informs the User that he/she may decide on, during his/her lifetime, the guidelines for storing, erasing and providing his or her personal data after his or her death. These directives may be general or special. The User may change or cancel his/her guidelines at any time. To do this, the User may contact PEUGEOT SAVEURS SNC, Legal Department, ZA LA BLANCHOTTE, 25440 QUINGEY or fill out the “Contact customer services” form online.
In accordance with article L 34 – 5 of the postal and electronic communications code, PEUGEOT SAVEURS SNC may send sales canvassing literature electronically to a User as long as the User is already a customer of PEUGEOT SAVEURS SNC, did not object to receiving sales literature during the creation of his or her account and that the sales canvassing concerns products or services which are similar to those already purchased by the User from PEUGEOT SAVEURS SNC.
At any moment, the User has the option of unsubscribing by clicking on the subscription cancellation link provided on the website in the “My account” section.
Users who do not wish to receive sales canvassing telephone calls are informed that they are entitled to oppose the telephone canvassing by entering their landline and/or mobile telephone numbers on the refusal list which is free and accessible via the site http://www.bloctel.gouv.fr/. Users are informed that the request takes 30 days from the confirmation of registration to be effective. This registration is valid for 3 years.
Authenticated Users may register for alerts offered by PEUGEOT SAVEURS SNC. The User may at any time unsubscribe from the alerts to which he or she has subscribed.
This service allows the customer to leave an opinion on the Site about a product that he or she has purchased and to share his or her experience. The opinions which are published are accessible to the public and available on the Site at any time. The customer authorises PEUGEOT SAVEURS SNC to publish and provide his/her opinion on the product, on the Site.
The opinion must not constitute a message which is defamatory, abusive, unlawful, vulgar, slanderous with regard to third parties, physical individuals or legal entities, racist or which incites discrimination, damages the honour/reputation of others, or is violent or pornographic, and more generally, not compliant with current legislation.
As such, PEUGEOT SAVEURS SNC reserves the right to delete any opinion which does not comply with the aforementioned provisions.
Under no circumstances can PEUGEOT SAVEURS SNC be held responsible for the content of these opinions.
The data collected is also used for preventing and combatting fraud, in particular credit card fraud. PEUGEOT SAVEURS SNC reserves the right to check the personal data provided by the customer when the order is placed and to adopt any measures which it considers necessary for verifying that the person, whose bank account is being debited, is indeed the person who placed the order, so as to avoid any fraudulent payment. This verification may take the form of a request for proof of identity and/or home address.
If there is no response from the customer, PEUGEOT SAVEURS SNC reserves the right to cancel the order placed by the customer.
The personal information collected is processed by computer in accordance with the legal provisions in force concerning the protection of personal data, in order to manage and keep track of applications using recruitment software on our Website. The processing manager is the company PEUGEOT SAVEURS SNC (see “Identity of the processing manager”).
The data collected is intended for the management and follow-up of applications and recruitments by PEUGEOT SAVEURS SNC, and is kept for 1 year as from the application reception date.
Applicants are entitled to limit the data processing; to access, modify, correct and delete any personal data, as well as to refuse the portability of their personal data. Applicants are also entitled to refer to the competent administrative authority in case they consider that their rights have not been respected.
Applicants may oppose the disclosure of their personal data. All he or she has to do is write to PEUGEOT SAVEURS SNC, Legal Department, ZA LA BLANCHOTTE, 25440 QUINGEY.
Applicants need to provide their surname, first names and postal address. The request must be signed and specify the address to which the reply needs to be sent. He or she will then receive an answer within 1 month following the receipt of the request, as evidenced by the postmark.